See yourself being part of a large, transformational change? This could be the role for you!
Iress is a leading financial technology business. Founded in 1993, we operate across 17 offices in six countries. We design, develop and deliver technology solutions for the financial services industry in Australia, New Zealand, the United Kingdom, South Africa, Canada, and Asia. Whether our clients’ trade on global financial markets, manage investments, provide mortgages or help people plan their financial future and protect their family, they rely on our software and our team to help deliver the right outcomes for their business and their clients. With a solid financial track record, we continue to grow and adapt to meet the complex and changing needs of our clients.
About the role
This is a 6 month daily rate contract to maintain and support Iress IT infrastructure, with a particular focus on the installation and support of Iress SOE. The Production Support Engineer will ensure that the highest levels of IT Infrastructure reliability and performance are maintained. There will be on call, rotational work included. This role will see you work with Microsoft Windows, MS SQL and it would be awesome if you had some cloud exposure.
What you will be doing
Install, configure & maintain Iress hardware across hosted sites.
Perform regular hardware health checks and do maintenance
Test and install new systems and provide on-site service to clients
Conduct regular maintenance tests and checks to ensure all backup systems function correctly
Liaise with vendors to report and escalate faults
Respond to internal and external enquiries within the SLA’s determined
Install/document IT infrastructure equipment. Provide remote hands service to Iress engineers
Monitor the Iress IT infrastructure for alarms and outages.
What you will need
Possess knowledge and skills in Microsoft, Windows 2008/12 operating system and networking skills
Have a good understanding of Windows 2012 Active Directory and Domains
MS SQL, Juniper switches , Cloud Concepts (AWS) would be an advantage
You must have prior experience as a Production Support engineer
Have a strong knowledge of DELL Servers and Desktops running Windows operating systems
Possess relevant tertiary qualification and /or appropriate level of relevant industry experience
Possess Financial Markets knowledge and some experience working on delivery of Project
Have strong knowledge of data communications concepts and practical skills
Why work with us
Competitive base salary
Casual dress, flexible work policy
Access to various learning and development programs
3 days’ leave per year for charity initiatives
Global 36-hour hackathon
Table tennis, pool tables, meditation rooms
Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work.